Last updated: 9 October 2026 · Legitum Language Services — legitum.be
Legitum Language Services takes the protection of your personal data seriously. This policy explains what data we process, why, how long we keep it and what your rights are, in accordance with the General Data Protection Regulation (GDPR – Regulation EU 2016/679) and the Belgian Act of 30 July 2018.
1. Data controller
Legitum Language Services
Company number (CBE/VAT): BE 0699.650.904
Route de Wallonie 18, 7011 Ghlin (Mons), Belgium
E-mail: info@legitum.be · Phone: +32 487 32 30 02
2. Data we collect
- Contact data: first name, last name, e-mail address, phone number, language and the content of your message, when you use our contact form, write to us by e-mail or contact us via WhatsApp, Telegram, Viber or by phone.
- Documents entrusted for translation or interpreting: the documents you send us (civil status certificates, diplomas, criminal record extracts, judgments, passports, etc.) may contain identification, family, judicial or other sensitive data. They are processed solely to carry out the requested service.
- Billing data: address, company number and the data needed to issue invoices and track payments.
- Browsing data: IP address, device and browser type, pages visited, through the cookies described in section 5.
3. Purposes and legal bases
- Preparing a quote and performing the translation or interpreting service — performance of a contract (Art. 6(1)(b) GDPR).
- Answering your questions — pre-contractual steps (Art. 6(1)(b) GDPR).
- Invoicing, accounting and the legal obligations of sworn translators and interpreters — legal obligation (Art. 6(1)(c) GDPR).
- Website audience measurement and advertising campaign tracking — your consent (Art. 6(1)(a) GDPR), which you may withdraw at any time.
- Website security and abuse prevention — legitimate interest (Art. 6(1)(f) GDPR).
4. Professional secrecy
As a sworn translator-interpreter registered in the Belgian national register of sworn translators, interpreters and translator-interpreters (FPS Justice), we are bound by professional secrecy. Your documents are treated in strict confidence, are accessible only to the persons involved in the service and are never used for any other purpose.
5. Cookies and analytics
On your first visit, a banner lets you accept or refuse non-essential cookies. We use:
- Necessary cookies: site operation and remembering your cookie choice — always active.
- Analytics cookies: Google Analytics 4 (Google Ireland Ltd), to understand how the site is used — only with your consent.
- Marketing cookies: Google Ads conversion tracking, to measure the effectiveness of our ads — only with your consent.
We use Google Consent Mode v2: if you refuse, no analytics or advertising cookies are set. Cookies are kept for a maximum of 13 months. You can change your choice at any time via the site’s cookie settings.
6. Recipients of the data
Your data is never sold. It is shared only with:
- our hosting provider and technical service providers, to the extent necessary to run the site;
- Google Ireland Ltd, for analytics and advertising (section 5);
- our invoicing and payment providers;
- public authorities, where required by law (for example when filing sworn translations).
7. Transfers outside the European Union
Some providers (notably Google) may transfer data to the United States. Such transfers are governed by the EU-US Data Privacy Framework and, where applicable, by the European Commission’s standard contractual clauses.
8. Retention periods
- Messages and quote requests that do not lead to an order: 2 years at most.
- Entrusted documents and translations: for the duration of the service, then limited archiving in line with our legal and professional obligations.
- Invoices and accounting records: 7 to 10 years, as required by Belgian accounting and tax law.
- Cookies: 13 months at most.
9. Your rights
You have the right of access, rectification, erasure, restriction of processing, data portability and objection, as well as the right to withdraw your consent at any time. To exercise these rights, write to info@legitum.be. We reply within one month; proof of identity may be requested in case of reasonable doubt.
10. Complaints
If you believe your data is processed in breach of the GDPR, you may lodge a complaint with the Belgian Data Protection Authority: Rue de la Presse 35, 1000 Brussels — www.dataprotectionauthority.be.
11. Changes
This policy may be updated. The applicable version is the one published on this page, with its last-updated date.